So a user now has 3 tickets. 2 opened by themselves, and one opened on their behalf by my admin account.
When viewing the User information on one of the tickets they opened, Ticket: shows 0, but clicking the 0 shows the following:
Which is the ticket I opened on their behalf.
User does...
Hi Nix,
Just tried to convert a thread to a ticket, my own account on the forum (admin), and basic user in "customer" group.
Throws the below error
LogicException: Replier can only add messages at the end of a ticket in src/addons/NF/Tickets/Service/Ticket/Replier.php at line 271...
Mysqli prepare error: Unknown column 'ticket.discussion_state' in 'where clause'
Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
Zend_Db_Adapter_Mysqli->prepare() in...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.