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  1. F

    Tickets Cannot Reproduce 'allowed_user_group_ids' doesn't have a default value when creating new custom ticket field

    XF\Db\Exception: MySQL query error [1364]: Field 'allowed_user_group_ids' doesn't have a default value in src/XF/Db/AbstractStatement.php at line 228
  2. F

    Tickets Fixed `mod_log.nf_tickets_ticket_prefix` phrase missing

    Suspect this may be a blanket issue of phrases not being imported properly looking at other reports, but just so you're aware.
  3. F

    Tickets Fixed Changing prefix/status isn't logged as mod action

    As per title. Not sure if this is intentional or not.
  4. F

    Tickets Fixed Trying to get property 'title' of non-object (Response)

    When inserting a ticket response: ErrorException: [E_NOTICE] Trying to get property 'title' of non-object src/addons/NF/Tickets/Repository/Response.php:84 The response still enters as expected.
  5. F

    Tickets Fixed Conversation Converter attachment BB code error

    When a conversation is converted to a ticket: TypeError: Argument 1 passed to NF\Tickets\Service\Ticket\ConversationConverter::rewriteAttachmentBbCode() must be an instance of XF\Entity\ConversationMessage, null given, called in...
  6. F

    Tickets Not a Bug `last_message_*` values not set using Creator service

    As per title; values not being set by the creator.
  7. F

    Tickets Fixed Ticket response display order has no effect

    The entered display order for ticket responses seems to have no bearing on their position in either the ACP listing or when actually inserting to the reply field.
  8. F

    Tickets Fixed 404 inserting predefined ticket response

    As per title: Seems to be as the URL used is being appended to the end of the current URL: tickets/my-account.334/index.php?tickets/response/[...]. Just needs a / at the start of the url in the JS files I think ;)
  9. F

    Tickets Fixed Missing mod log phrases

    Just a few phrases we've noticed are missing in the mod logs: mod_log.nf_tickets_ticket_delete_hard mod_log.nf_tickets_ticket_merge_target mod_log.nf_tickets_ticket_delete_soft
  10. F

    Tickets Add ability to change status in ticket replier service

    We've developed an addon that automatically creates/replies to tickets based on resource actions, and it'd be great if we had a way of easily changing ticket statuses via. a service: Automatically resolve tickets on approval · Issue #6 · VersoBit/XF-ResourceTickets
  11. F

    Tickets Fixed Template mail:nf_tickets_watched_category_reply did not render

    Upon posting reply to a ticket, getting this error: LogicException: Template mail:nf_tickets_watched_category_reply did not render to anything. It must provide either a text or HTML body. in src/XF/Mail/Mailer.php at line 160 XF\Mail\Mailer->renderMailTemplate() in src/XF/Mail/Mail.php at line...
  12. F

    Tickets Use email date/time when importing tickets instead of import date/time

    As per title. Use the email's received date & time when opening a ticket from an email import, instead of using the date/time when the import cron was ran.
  13. F

    Tickets Fixed `nf_tickets_watched_category_reply` template missing

    As per title - emails to category watchers are failing to send. ErrorException: Template error: Template email:nf_tickets_watched_category_reply is unknown src/XF/Template/Templater.php:618
  14. F

    Tickets Ability to edit attachments when editing message

    As per title. Currently attachments cannot be deleted/uploaded when editing a ticket message.
  15. F

    Tickets Implemented Add permission to show ticket opener's email

    As per title. To be used to restrict which staff can view user's email addresses.
  16. F

    Tickets Fixed Category sort not working

    When clicking 'Sort' on the 'Ticket categories' ACP page:
  17. F

    Tickets Notify users when a ticket is opened for them

    As per title. Currently users aren't notified (either via. alert or email) when a ticket is opened for them by staff.
  18. F

    Tickets Fixed `InvalidArgumentException: Accessed unknown getter 'event_id'`

    Upon deleting a ticket: InvalidArgumentException: Accessed unknown getter 'event_id' on NF\Tickets:Ticket[66] src/XF/Mvc/Entity/Entity.php:194 Stack trace: #0 src/XF/Mvc/Entity/Entity.php(101): XF\Mvc\Entity\Entity->get('event_id') #1 src/addons/NF/Tickets/Entity/Ticket.php(877)...
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