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Hi Nix, Thanks! Yeah - I was wondering how this is associated with the ticketing system, or is this a freebie connected to the plugin? I am not sure how this would be used at all - being associated with tickets. :)

I was wondering what the purpose is for the Knowledge Base that is part of Nifty Tickets plugin. I can't find much documentation of it anywhere. Does anyone use this? If so, what is it used for? Thanks!

will be great if you add it in the Next Release ...

@NixFifty is there a way to manage these status in the Backend?

Checkbox defined in Ticket status 'Enable' doesn't work, after I remove checkbox mark it appears again active (after Save and entering again t edit the Status) Another think we can't do is remove TIcket Status, there is no an option to remove them,

Is there a way to change / setuo Default Status when someone opens a new ticket? I want to add another Schema of Status. by default: Open, Pending, Resolved. I want to add a first Status: New, So my schema will be : New, Open, Pending, Resolved THanks!!

Thats a solution, so it works :p. but I would preffer a different Filter behaviour :p And If I want to manage several Status will be "difficult" to just see some of them

oks, but I have to pick the other status in order to get the list (if I want to see Pending i have to pick: Open and Resolved).

Is there a way to search (filter) tickets by Status?? thanks

There is only one thing not working correctly: @NixFifty , @Xon Seems only works: sidebar ticket info and User info. not working for the rest.

Thanks Nixf and @Xon for the Update related. Now It works.

This issue still not fixed in Beta4. I will Explain again: If I define a new Ticket Field and mark it as a hidden :'Display on list' unchecked, also I've just marked some user groups to see it here: "Viewable by user groups " config..

Thanks Now Works Perfect!! (y)

Means there is a new Version upcoming with that fix or already fixed ( Beta4)?

Just as a reminded this issue isn't being fixed. Ticket template Pagination ( tickets with more than 20 posts where a Pagination is needed).

I thing we're talking about different things or the latest beta4 from the Download ins't being updated. I have this issue in urls like /forums/tickets/xxxx/?page=2 , this 'page=2 parameter not showing me latest Posts

THis is a big issue for us, we have some tickets with more than 20 post, we can't access to the pages, seems '?page=2' parameter in url not working properly

Not working for me : Automatically create a thread in forum Hide Custom Fields to certain user groups Already reported to Nix

I want to know if the New XF Update ( 2.1.2) will affect this BetaX Addon?.