Freelancer May 27, 2017 #1 Whenever I want to insert a predefined ticket response, the following error occurs: I think a predefined response is not depending on a specific ticket, so this looks like a bug/glitch.
Whenever I want to insert a predefined ticket response, the following error occurs: I think a predefined response is not depending on a specific ticket, so this looks like a bug/glitch.
Freelancer May 27, 2017 #3 Just text in a paragraph. It doesn't matter if only one word like "Test" or a whole paragraph.
Naz Staff member May 27, 2017 #6 Figured it out. Doesn't happen on ticket view, it happens when you use the full page editor or if you're creating a new ticket.
Figured it out. Doesn't happen on ticket view, it happens when you use the full page editor or if you're creating a new ticket.
Naz Staff member May 27, 2017 #7 Made a truckload of improvements to the responses system. Couple more changes and could even turn it in to more of a macros type thing but that's a bit later on.
Made a truckload of improvements to the responses system. Couple more changes and could even turn it in to more of a macros type thing but that's a bit later on.