Tickets Bounce handling for guest tickets


Well-Known Member
If a ticket is created and the email notification bounces then this must stop all new ticket notifications and the user should see an on site notice / alert requesting the user to fix this.
The staff should also see that the email bounced, so that it is clear that the request may not be legitimate.


Staff member
Yep, emails aren't sent if the user doesn't have a valid email or it's bouncing. Pretty sure that's the case for XF1 as well but don't have the code to hand at the moment.