Tickets Bounce handling for guest tickets


Well-Known Member
If a ticket is created and the email notification bounces then this must stop all new ticket notifications and the user should see an on site notice / alert requesting the user to fix this.
The staff should also see that the email bounced, so that it is clear that the request may not be legitimate.
Upvote 0


Staff member
Yep, emails aren't sent if the user doesn't have a valid email or it's bouncing. Pretty sure that's the case for XF1 as well but don't have the code to hand at the moment.