1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Tickets Convert Conversation to Ticket

Discussion in 'Suggestions' started by ALfa1, Jul 8, 2017.

  1. ALfa1

    ALfa1 Well-Known Member

    It would be very useful for staff to be able to convert conversations to Tickets.
     
    Strutt20 and Freelancer like this.
  2. Freelancer

    Freelancer Well-Known Member

    I second that. Very useful. A lot of users write directly to the admin.
     
    ALfa1 likes this.
  3. ALfa1

    ALfa1 Well-Known Member

    Please consider this one for the next feature release. it will be used a lot.
    Half of our tickets by members are first posted as conversations to staff.
     
    Freelancer likes this.
  4. ALfa1

    ALfa1 Well-Known Member

    Bumping this one. I'm getting support questions by conversation day in day out.
     
    Freelancer likes this.
  5. Freelancer

    Freelancer Well-Known Member

    Up Up... Whoopa Gangnam Style...
     
  6. NixFifty

    NixFifty Administrator Staff Member

    I should reject the suggestion just because of this. :rolleyes:
     
    ALfa1 likes this.
  7. Freelancer

    Freelancer Well-Known Member

    Ohhh c'mon... :rolleyes::p
     
  8. ALfa1

    ALfa1 Well-Known Member

    The lack of this function is getting quite problematic. If you see any possibility to implement this then this would be extremely helpful.
     
    Freelancer likes this.
  9. Freelancer

    Freelancer Well-Known Member

    Not my fault :D
     
  10. Mike Edge

    Mike Edge New Member

    +1 from me on this idea as well.