Freelancer Member Mar 12, 2017 #1 Add inline moderation in the ticket queues to be able to delete or change or reassign multiple tickets at once. Upvote 0
Add inline moderation in the ticket queues to be able to delete or change or reassign multiple tickets at once.
Naz Administrator Staff member Mar 12, 2017 #2 I started on this for 1.4.7 but took it out in the interest of time. It's planned and it's coming pretty soon (next version or the one after).
I started on this for 1.4.7 but took it out in the interest of time. It's planned and it's coming pretty soon (next version or the one after).
Freelancer Member Mar 12, 2017 #3 Excellent. Useful functions would be delete lock/unlock reassign status update move to different category
Excellent. Useful functions would be delete lock/unlock reassign status update move to different category
Naz Administrator Staff member Apr 23, 2017 #5 One of the things that needs to be finished before I publish a beta.
Alpha1 Member Apr 23, 2017 #6 We often get users that open up a slurry of tickets, which need to be merged into one ticket through inline tools.
We often get users that open up a slurry of tickets, which need to be merged into one ticket through inline tools.
Naz Administrator Staff member Jun 6, 2017 #7 This has been implemented in the next release for both the queue and individual ticket messages.