Tickets Fixed No permission for guests

[Alpha1]

Guest permissions are set to allow them viewing and creating a ticket.
None the less guests get a no permission error on: /tickets/

 

[Naz]

Have you set these permissions on a user group level or on a ticket category level?

 

[Alpha1]

Usergroup. I dont see category settings. Where are these?

 

[Naz]

User group are located here: admin.php?user-group-permissions/
Category are here: admin.php?tickets/permissions

 

[Alpha1]

Setting the permissions on the regular usergroup permissions page is basically the same as the second link. Either one will affect the other.
The second link does not seem pertain to Ticket categories/nodes.

To answer your question: The permissions are set like this:

 

[Naz]

I misread your initial message hence why I was confused. Checking it out now though.

 

[Naz]

Yup, can't reproduce this.

 

[Alpha1]

Are any other (core) permissions needed for guests?

 

[Alpha1]

Yup, can't

Yup, you can or No, you cannot?

 

[Naz]

Yup, you can or No, you cannot?

I cannot.

Are any other (core) permissions needed for guests?

Just 'View' and 'Create tickets' are needed. I'll look in to it some more later on but so far, I haven't been able to reproduce it. Can you reproduce it here?

 

[Alpha1]

No, I can replicate it on my dev site. Which means there are other factors at play like different settings, conflicting permissions, addon conflicts or hosting config.

 

[Alpha1]

Can anyone else replicate this? @Freelancer @BamaStangGuy @Dadparvar

 

[BamaStangGuy]

This has happened to us before

 

[Naz]

I've made some improvements here. Note though, guests can't actually see a ticket listing at /tickets/. They will be rerouted to the new ticket page as a result.