Tickets Staff Reply should assign

[Alpha1]

When a staff member replies to a ticket, the ticket should automatically be assigned to the staff member

 

[Strutt20]

This is mostly to save time and skip a few steps, if the ticket is unassigned and a staff member replies to it, the ticket would automatically be assigned to that staff member.

Thank you!

 

[Naz]

There's now a toggle underneath quick reply for this behaviour. Its default value can be changed in the options.