Alpha1
Member
In some cases users indicate they need support without starting a ticket themselves. In such instances we create a ticket for them.
In some instances the user is not a member yet. In Kayako we can simply enter the name and email and start a support ticket.
Please allow us to create tickets for guests. This is very essential functionality.
In some instances the user is not a member yet. In Kayako we can simply enter the name and email and start a support ticket.
Please allow us to create tickets for guests. This is very essential functionality.
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