Alpha1
Member
Ticket Discussions should not be created if no one has started discussing.
99% of all tickets never need any discussion. We need Ticket discussions only created after a staff member initiates this.
Currently we end up with a mass of empty threads, which we then need to delete again.
99% of all tickets never need any discussion. We need Ticket discussions only created after a staff member initiates this.
Currently we end up with a mass of empty threads, which we then need to delete again.