Tickets Tickets Queue options

[Strutt20]

Right now all tickets are shown in the queue to the staff member except tickets that are assigned to them. It would be great if the ticket queue had options to show the following:

- All tickets (From all categories, and all ticket statuses)
- Unassigned tickets (Tickets that are not assigned to any staff member)
- Assigned (Show tickets to the staff member viewing them)
- Unresolved (Unassigned and assigned tickets that are "Open" or "Pending")

Thanks!

 

[Naz]

This has been added in 1.4.9 with an overhauled filtering menu.