Alpha1 Aug 27, 2017 #1 In escalations if I set 'Time passed since last reply' to weeks and save, it is saved as hours.
Naz Staff member Aug 27, 2017 #2 Already fixed this one, thanks. It's saved as whatever you selected but the selected value isn't displayed, the default one (hours) is.
Already fixed this one, thanks. It's saved as whatever you selected but the selected value isn't displayed, the default one (hours) is.