Tickets 2.0.0 Beta 5 is now available for all licensed customers to download. If you previously used permissions with custom fields, you will need to use Xon's Custom Field Permissions add-on which adds permissions to ticket fields as well as other custom field types.
Add support for additional ticket participants. You will need to ensure you have the correct permissions for this and it should also be noted that this only works for adding existing users at this time.
Add the ability to convert a ticket to a thread.
Remove a ton of old templates and phrases.
Display spam logs within tickets. Also supports Xon's Signup Abuse Detection & Blocking add-on.