Applications

Applications 1.0.3

Release date
Last update
Price
$60.00
Initial support
12 months
Renewal price
$30.00

Feature summary

  • Custom application categories with individual user and category permissions.
  • Custom application fields letting you capture the data you want and then import it.
  • Robust escalation system letting you define automatic rules and actions.
  • Support for user / guest applications, polls, attachments and read tracking.

Product details

Features:
  • Allow users to create new applications in configurable categories. Custom permissions allow you greater control over who can see a application and who can respond to them.
  • Sophisticated guest support allowing non-users to create applications and receive responses and notifications from them.
    • Guest applications are protected by a password and this needs to be entered before a application can be read.
    • Once a guest is authenticated against a application, they're able to view that application until their session expires.
    • Guests can also view a reduced application list when they're authenticated against multiple applications similar to how normal users would.
    • Got a guest that made a couple applications but then registered and made some more? All of these can be merged and attached to the user account they created.
  • Custom fields allowing you to capture the data you want to receive from your end users.
    • PHP Callback fields can pull in data from other sources and the possibilities are endless. 1.5.0+ include an example custom field callback that pulls a user's browser and OS information.
  • Escalations make it easier than ever to automate common and mundane tasks.
    • Automatically resolve applications where the end user hasn't responded in over two weeks or remind a user via emails or alerts about their open applications, for example.
    • Fine-grain criteria and background processing can open up the door to complex automation rules without massive overhead.
    • Default criteria not cutting it? Extend the add-on and add your own with little work.
  • Integration with XenForo core functionality.
    • End users receive alerts and emails when their applications get responded to, keeping them in the loop constantly.
    • Categories, applications and even specific users can be watched to get notifications when a application (or other event) gets triggered.
    • Inline moderation controls to perform bulk actions on applications.
    • Applications and application messages get pushed to the search index letting you quickly dig up old relics.
    • Support for custom polls for whatever you can think of. Hold a vote on whether an application should be approved or rejected, for example.
  • Read tracking for guests and users.
  • Multiple states to track the progress of each application.
  • Predefined responses to keep your staff member tone consistent across messages and applications. Automatically inject information about the application being responded to and its starter, in to the response itself letting you avoid awkward situations.
  • Optional priority selection letting you prioritise user applications based on the severity. Priorities (and other application information) can be changed dynamically with escalations for further automation.
  • Simplified layout letting users differentiate between a application and thread with ease.
  • Automatically import application field data in to user profiles because who wants to do that manually?
Installation:
  1. Extract the contents of the .zip file provided upon successful purchase.
  2. Upload the contents of the 'upload' folder to your root XenForo directory.
  3. Install the provided .xml file through the XenForo Admin Control Panel.
  4. Configure the add-on via the Admin Control Panel under the 'NixFifty: Applications' group and under Applications -> Applications.
Top