Looks like there is a bug with the new permission...
I am Admin and have all permissions set to YES but I can't manage the permissions.
How does that correspond to the option per category "Allow ticket priority selection"? I now have tickets that were in those categories but I did set a priority as admin afterwards anyway to assist the user and see what is really urgent. But now, with the new permission I cannot change it anymore.
Maybe: shouldn't there be two permissions?
Also: A priority of "None" (disabling it afterwards) would be great to add (nice to have).
I am Admin and have all permissions set to YES but I can't manage the permissions.
How does that correspond to the option per category "Allow ticket priority selection"? I now have tickets that were in those categories but I did set a priority as admin afterwards anyway to assist the user and see what is really urgent. But now, with the new permission I cannot change it anymore.
Maybe: shouldn't there be two permissions?
- "Manage priority of own tickets"
- "Manage priorities of tickets from others"
Also: A priority of "None" (disabling it afterwards) would be great to add (nice to have).