Ticket reply notifications often seem to show the complete wrong users and link to random tickets that have been previously submitted, rather than showing the details of the ticket the notification is supposed to have originated from.
Example:
This was the complete wrong ticket, and neither DannyBrooks963 or Road-hog123 had not even posted a message in the ticket linked.
Example:
This was the complete wrong ticket, and neither DannyBrooks963 or Road-hog123 had not even posted a message in the ticket linked.