Tickets 2.9.0 released

Tickets 2.9.0 is now available for all licensed customers to download.
  • Add category option to alert email addresses when a ticket is opened in that category.
  • Add priority option to alert email addresses when a ticket is opened with that priority.
  • Add ability to set business hours. Use this with notices to communicate that replies may be delayed out of hours.
  • When upgrading from the XenForo 1 version, don't overwrite the first category's properties.
  • Assorted improvements and fixes for anonymised ticket messages.
  • Emails that fail to be parsed are no longer deleted.
  • Skip triggering escalations when a reply is made via escalation.
 
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