Tickets 2.9.0 is now available for all licensed customers to download.
- Add category option to alert email addresses when a ticket is opened in that category.
- Add priority option to alert email addresses when a ticket is opened with that priority.
- Add ability to set business hours. Use this with notices to communicate that replies may be delayed out of hours.
- When upgrading from the XenForo 1 version, don't overwrite the first category's properties.
- Assorted improvements and fixes for anonymised ticket messages.
- Emails that fail to be parsed are no longer deleted.
- Skip triggering escalations when a reply is made via escalation.