Tickets Applicable Ticket Category for Pre-Defined Responses

[Dadparvar]

We have different categories for tickets.

Each category has different moderators because they are for different services provided by site and our firm.

We have same list of Ticket Categories for Responses Categories.

But we can't limit Auto Responses to be displayed in Special Ticket Categories. For example we want the staffs of ticket category of Law-Cases be able to ONLY see ticket pre-defined responses related to ticket category of Law-Cases. Not other categories. (because we want to provide special contents)

 

[Alpha1]

I really need this one as well. We use categories for totally different purposes, with different staff.
The responses of one category should not be available for the staff that works only on another category.