I am encountering the following issue:
Ticket 338 from September addresses an issue that needs to be resolved. The ticket was opened for member Janita. After this the user has been banned. I still need the user to reply.
However, the ticket is now owned by me instead of Janita. This is likely because the user has been banned.
Ticket 338 from September addresses an issue that needs to be resolved. The ticket was opened for member Janita. After this the user has been banned. I still need the user to reply.
However, the ticket is now owned by me instead of Janita. This is likely because the user has been banned.