Tickets Change Ticket author from guest to member

[Alpha1]

What I see happening often is that a guest opens a ticket, registers and keeps replying to the ticket or creates new tickets.
Or if a member files a ticket as a guest.

It would be very useful if there was a way to easily change the ticket owner to the member account. This way we have all tickets by the member in one place.

However, this should not automatically happen when the user is banned or has access problems. So probably should be a manual function.

 

[Freelancer]

Very much logical feature. It could just be a "Ticket Tools" menu point "Change Ticket Starter" and then just an overlay where you can fill in the username with autocomplete from the user database. So you cover all situations. Same as "Change Thread Starter" add-on from Chris D

 

[Freelancer]

Oh my god... just having released the Tickets system for my members, they write tickets and do not log in at all... lazy farts... the above feature is much much much needed...