Tickets Default user fields for name and organisation

Naz

Administrator
Staff member
Considering the idea of making the following fields default:
- first name
- last name
- account name
- organization

and then being able to do something like {user.first_name}, etc.
 
Last edited:
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I would really like to have a feature that would allow us to use variables like this:
  1. first name ELSE account name.
    i.e. if the first name field is filled in use this, ELSE use account name
  2. first name AND last name ELSE account name.
    i.e. if the first name field AND last name field are filled in use this, ELSE use account name
  3. first name OR last name ELSE account name.
    i.e. if the first name field OR last name field are filled in use this, ELSE use account name
 
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