Tickets Error: NF\Tickets\Job\WorkflowCron: Call to undefined method NF\Tickets\Finder\WorkflowFinder::finder() src\addons\NF\Tickets\Repository\WorkflowRepos

[SeToY]

Server error log

• Error: NF\Tickets\Job\WorkflowCron: Call to undefined method NF\Tickets\Finder\WorkflowFinder::finder()
• src\addons\NF\Tickets\Repository\WorkflowRepository.php:18
• Generated by: Unknown account
• 26 Jul 2026 at 23:51

Stack trace​

#0 src\addons\NF\Tickets\Service\Workflow\Processor.php(36): NF\Tickets\Repository\WorkflowRepository->findWorkflowsForList()
#1 src\addons\NF\Tickets\Job\WorkflowCron.php(24): NF\Tickets\Service\Workflow\Processor->getActiveWorkflows()
#2 src\XF\Job\Manager.php(275): NF\Tickets\Job\WorkflowCron->run(8)
#3 src\XF\Job\Manager.php(205): XF\Job\Manager->runJobInternal(Array, 8)
#4 src\XF\Job\Manager.php(89): XF\Job\Manager->runJobEntry(Array, 8)
#5 job.php(46): XF\Job\Manager->runQueue(false, 8)
#6 {main}

Request state​

array(4) {
["url"] => string(8) "/job.php"
["referrer"] => string(95) "https://domain.com/threads/title.id/page-3"
["_GET"] => array(0) {
}
["_POST"] => array(0) {
}
}

 

[Naz]

Is this definitely happening on XF 2.3.12?

It's caused by an XF bug, but perhaps we need to go further with the fix there.

Can you follow the instructions in this post and see if that helps? Thanks!

 

[SeToY]

s this definitely happening on XF 2.3.12?

Can you follow the instructions in this post and see if that helps?

It removed:

* src/addons/NF/Tickets/Admin/Controller/Escalation.php
 * src/addons/NF/Tickets/Admin/Controller/RuleController.php
 * src/addons/NF/Tickets/Cron/Escalation.php
 * src/addons/NF/Tickets/Cron/RuleActions.php
 * src/addons/NF/Tickets/Entity/Escalation.php
 * src/addons/NF/Tickets/Entity/Rule.php
 * src/addons/NF/Tickets/Finder/ChannelFinder.php
 * src/addons/NF/Tickets/Finder/ChannelTypeFinder.php
 * src/addons/NF/Tickets/Finder/Escalation.php
 * src/addons/NF/Tickets/Finder/Rule.php
 * src/addons/NF/Tickets/Finder/RuleFinder.php
 * src/addons/NF/Tickets/Finder/WorkflowFinder.php
 * src/addons/NF/Tickets/Job/EscalationUserAlert.php
 * src/addons/NF/Tickets/Legacy/DataWriter/Category.php
 * src/addons/NF/Tickets/Legacy/DataWriter/CategoryWatch.php
 * src/addons/NF/Tickets/Legacy/DataWriter/Escalation.php
 * src/addons/NF/Tickets/Legacy/DataWriter/Ticket.php
 * src/addons/NF/Tickets/Legacy/DataWriter/TicketField.php
 * src/addons/NF/Tickets/Legacy/DataWriter/TicketMessage.php
 * src/addons/NF/Tickets/Legacy/DataWriter/TicketResponse.php
 * src/addons/NF/Tickets/Legacy/DataWriter/TicketResponseCategory.php
 * src/addons/NF/Tickets/Legacy/DataWriter/TicketUserWatch.php
 * src/addons/NF/Tickets/Legacy/DataWriter/TicketWatch.php
 * src/addons/NF/Tickets/Mail/Mail.php
 * src/addons/NF/Tickets/Option/DefaultCategory.php
 * src/addons/NF/Tickets/Refine/Condition/AbstractCondition.php
 * src/addons/NF/Tickets/Refine/Condition/BooleanCondition.php
 * src/addons/NF/Tickets/Refine/Filter/AbstractFilter.php
 * src/addons/NF/Tickets/Refine/Filter/TicketFilter.php
 * src/addons/NF/Tickets/Repository/Escalation.php
 * src/addons/NF/Tickets/Repository/RuleRepository.php
 * src/addons/NF/Tickets/Rule/Action/AbstractAction.php
 * src/addons/NF/Tickets/Rule/Action/Webhook.php
 * src/addons/NF/Tickets/Tag/Ticket.php

For now it hasn't reappeared. Will report back, thanks!

Maybe this helps, though: