Tickets Fixed Escalations cron error

[Alpha1]

When running the escalations cron I get this:

Error
Please enter a valid value

Not very helpful, but its all there is.

 

[Naz]

What actions are you performing in that escalation?

 

[Alpha1]

Several escalation to change status to pending, resolved, open based upon who posted last or how many days passed.
2 escalations to automatically post a text if Last reply user is starter, user state is X. The user has moderator permissions for tickets.

 

[Naz]

Sounds like it’s one of the status ones causing an issue. I’ll take a lookie. Thanks!

 

[Naz]

Sorted.

 

[Alpha1]

This is not fixed.

 

[Naz]

This is not fixed.

Did you re-save your escalation(s)?

 

[Alpha1]

Apparently I missed one.
I didnt see any upgrade instructions btw. It might be a good idea to add that to the package.

 

[Naz]

Apparently I missed one.
I didnt see any upgrade instructions btw. It might be a good idea to add that to the package.

Yup, already noted for next time.