Applications RMS integration: Applications on RMS item

[Alpha1]

In RMS we can list companies. These companies can claim their listing.
We want guests and members to be able to contact these companies. Similar to how a support ticket is opened.
It could work like this:

Define a email field in RMS.

• On RMS item add a 'contact this company' button. (if the item can be claimed)
• If a guest or member clicks this they will open a ticket in Applications.
• The company will then receive an email notification that a message from a potential customer is waiting for them. Admin defines the email message.
  
• If the company rep has claimed the item, then the item owner will see the messages in a tab on RMS.
• They can reply to the messages from there and mark the message as resolved, etc.

There should be a way for staff to see Applications without going to the RMS item.