Tickets Fixed Soft-Deleted Tickets Trigger Escalations

Thread starter Freelancer
Start date Sep 21, 2017

Freelancer

Sep 21, 2017

#1

...which they shouldn't....

Soft-Deleted Tickets should just be ignored by Escalation routines...

Naz

Staff member

Oct 2, 2017

#2

Agreed. Changed this behaviour now.

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