Tickets Staff banner not visible

[Alpha1]

It should be clearly visible what replies are made by staff. The staff banner should be visible in tickets.

 

[Alpha1]

I think it would be good if staff replies had a different background colour or another indicator.

 

[Naz]

Good idea. I've added user banners to the right side of ticket messages. It's wrapped in a <div> element so it's easily accessible and customizable.


All messages also have a 'staff' class if they were posted by a staff member. You can use that combined with CSS to make staff messages stand out even more, if you so wish.

For example, dropping this in EXTRA.css...

.nf_tickets_ticket_view .messageSimple.staff
{
// your css here
}

...would only target ticket messages posted by staff.