Tickets 2.1.0 is now available for all licensed customers to download.
- Add a basic and optional knowledge base system.
- When copying a thread/conversation to a ticket, update BBCode references to point to new attachments.
- Implement attachment handling when editing an edited ticket message.
- Fix preview link for editing ticket messages.
- Add the ability to prune custom field contents after a period of time has elapsed after ticket creation.
- More accurately set dates for incoming email tickets.
- Add a permission for viewing ticket owner email addresses.
- Canonicalise URL in ticket response JS.
- Add missing template for category sorting.