Tickets 2.12.0 released

Tickets 2.12.0 is now available for all licensed customers to download.
  • Add an activity log entry when a ticket is mentioned in another ticket.
  • Add an activity log entry when a ticket has been opened for someone else.
  • Add an option to prevent internal messages from being quoted accidentally. Enabled by default.
  • Add a style property to control whether the sidebar remains sticky when viewing tickets. Enabled by default.
  • Add support for opening a ticket for a user on their behalf from their profile.
  • Add a link to invite participants to a ticket to the ticket tools menu.
  • Hide additional participants block when there are no additional participants.
  • Improve the display of ticket owner and starter attribution. Rebuilding the search index for tickets and ticket messages in particular is recommended.
  • Fix not being able to save a workflow if a notification email address is not provided.
 
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