Tickets 2.2.3 released

Tickets 2.2.3 is now available for all licensed customers to download.
  • Allow banned users to utilise the ticket system.
  • Add inverted criteria options.
  • If transitioning to a status will send an alert, indicate this to staff users.
  • Add the ability to have user and moderator editable fields as well as preventing them from being edited.
  • Add the ability to select available custom fields when editing categories.
  • When converting a thread to a ticket, check if the thread starter still exists instead of throwing an error.
  • Fix view logic before ticket password check blocking guest access to a ticket.
  • Improve handling of guest password entry.
  • Fix inbound email processor not correctly handling malformed emails.
  • Fix exporting conversation/thread to ticket if IP records have been pruned.
  • Enforce requiring an email for guest tickets.
  • Add missing bookmark item template for ticket messages.
  • Fix ticket responses not being correctly set in editor when they contain BB code.
  • Fix escalation criteria "Time passed since last reply/ticket is greater/less than" check so it's not inverted.
  • Fix non-moderators not being able to view new ticket counts in moderator bar.