Tickets Fixed Members cannot see their pending tickets

[Alpha1]

I'm not 100% sure if this is a bug or a setting I need to change but its critical to resolve:

Members who posted cannot see their ticket after it is set to pending.

We set all tickets we answered to pending status until the user replies. But after that we get no more responses. Now it turns out that Members cannot see their ticket when they go to /tickets/

The set ticket status dropdown on this page does not have an option for pending.

 

[Naz]

Fixed, will roll out a patch for this tonight.

 

[Alpha1]

The fix means that by default the pending tickets will be visible to users? (without the need to change the ´set ticket status´ drop down)

 

[Naz]

The fix means that by default the pending tickets will be visible to users? (without the need to change the ´set ticket status´ drop down)

Correct.

 

[Alpha1]

Is this patch still coming out tonight? I'm trying to stay awake cause I really need it.

 

[Naz]

Is this patch still coming out tonight? I'm trying to stay awake cause I really need it.

Sorry, wasn't feeling too good so went to bed and this totally slipped my mind. All good now so give me a little bit and I'll push it out...

 

[Alpha1]

This is not fixed.

 

[Naz]

See this:

It works as expected? There have been no other changes to this other than the fixes I made to it in RC3.

View attachment 318

 

[Alpha1]

Not in the build I have: NixFifty: Tickets 1.5.0 RC 3