So a user now has 3 tickets. 2 opened by themselves, and one opened on their behalf by my admin account.
When viewing the User information on one of the tickets they opened, Ticket: shows 0, but clicking the 0 shows the following:
Which is the ticket I opened on their behalf.
User does have 3 tickets:
When viewing the User information on one of the tickets they opened, Ticket: shows 0, but clicking the 0 shows the following:
Which is the ticket I opened on their behalf.
User does have 3 tickets: