Tickets Fixed Incorrect User information Ticket Link

MattW

Member
So a user now has 3 tickets. 2 opened by themselves, and one opened on their behalf by my admin account.

1591526627782.png

When viewing the User information on one of the tickets they opened, Ticket: shows 0, but clicking the 0 shows the following:

1591526680038.png

Which is the ticket I opened on their behalf.

User does have 3 tickets:
1591526737610.png
 
Interesting. I assigned the URGENT Ticket to myself as admin when I replied, and now the Tickets URL shows no tickets for that user:

1591526901888.png

Seems something is wrong with the logic grabbing the ticket information on that link.
 
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