Tickets Not a Bug Ticket counts in categories are counted even without access

[SeToY]

Hey there,

I have 1k tickets as a counter next to a category, however those results do not add up from the sub categories. It seems as though the ticket count includes tickets in categories the user does not have access to (view tickets by others not set and categories being private ones).

cc: Tickets Users with no permission to view others tickets, except for single categories, have no way to navigate to that category

 

[Naz]

Yeah, I think this is just going to go down as being expected behaviour. The counter is stored with each category and it'll add expensive overhead if tickets need to be recounted every page load to take in to account for viewing permissions, etc.

I have thought about actually just removing the front-end counter for reasons like this and to avoid the confusion so maybe I'll do that at some point.

 

[SeToY]

I have thought about actually just removing the front-end counter for reasons like this and to avoid the confusion so maybe I'll do that at some point.

Yeah, I think that'd be a sensible thing to do not much benefit in having those tickets count there.