Tickets 2.1.5 released

Tickets 2.1.5 is now available for all licensed customers to download.
  • Display a footer note under KB article content pointing users to open a new ticket if their issue is still not answered.
  • Support BB code within predefined responses.
  • Expose per-category priority selection option.
  • Add "View priority for own tickets" permission.
  • If a user is not able to see tickets or KB articles, hide the search form tabs for them.
  • Make activating / installing the add-on more robust on busier sites.
  • Add missing "nf_tickets_requested_ticket_not_found" phrase.
  • Log ticket prefix changes as moderator actions.
  • Minor improvements and bug fixes to escalations.
  • Fix erroneous "no permissions" thrown on ticket category page