Tickets 2.1.5 is now available for all licensed customers to download.
- Display a footer note under KB article content pointing users to open a new ticket if their issue is still not answered.
- Support BB code within predefined responses.
- Expose per-category priority selection option.
- Add "View priority for own tickets" permission.
- If a user is not able to see tickets or KB articles, hide the search form tabs for them.
- Make activating / installing the add-on more robust on busier sites.
- Add missing "nf_tickets_requested_ticket_not_found" phrase.
- Log ticket prefix changes as moderator actions.
- Minor improvements and bug fixes to escalations.
- Fix erroneous "no permissions" thrown on ticket category page
