Tickets 2.9.1 is now available for all licensed customers to download.
- Allow staff users to set a separate signature for help desk replies.
- Display open and total ticket counts on the category list when viewing the ticket queue.
- Add a style property to toggle how ticket counts should be displayed on the category list.
- Fix not being able to delete attachments from ticket messages.
- Fix not being able to unlock locked tickets from the ticket edit page.
- Fix anonymised staff replies would cause the first message of a ticket to be indexed as a guest instead of the actual user or the anonymised account.
- Fix quotes/mentions from anonymised messages attributed to the ticket starter.
- Fix an issue preventing audio/video content being uploaded to knowledge base articles.
- Fix duplicate images potentially showing in the knowledge base articles attachment lightbox.
- Various bits of code clean up.
