As title.
If a ticket is attempted to be opened via the POP importer - an error will be raised in the XF backend, but also the email in question will be deleted! So no way to know who it was from or what it was
I'd say fixing this is pretty urgent!
If a ticket is attempted to be opened via the POP importer - an error will be raised in the XF backend, but also the email in question will be deleted! So no way to know who it was from or what it was

Code:
ErrorException: [NF] Tickets - An incoming ticket email could not be parsed. Please check the email inbox manually. src\XF\Error.php:77
Generated by: Unknown account Jan 10, 2023 at 4:15 PM
Stack trace
#0 src\XF.php(219): XF\Error->logError('[NF] Tickets - ...', false)
#1 src\addons\NF\Tickets\EmailTickets\Processor22.php(170): XF::logError('[NF] Tickets - ...')
#2 src\XF.php(625): NF\Tickets\EmailTickets\Processor22->NF\Tickets\EmailTickets\{closure}()
#3 src\addons\NF\Tickets\EmailTickets\Processor22.php(172): XF::asVisitor(Object(SV\ElasticSearchEssentials\XF\Entity\User), Object(Closure))
#4 src\addons\NF\Tickets\EmailTickets\Processor22.php(82): NF\Tickets\EmailTickets\Processor22->processMessage('Received: ; Tue...')
#5 src\addons\NF\Tickets\Job\TicketEmails.php(46): NF\Tickets\EmailTickets\Processor22->processFromStorage(Object(Laminas\Mail\Storage\Pop3), 7.9414)
#6 src\XF\Job\Manager.php(260): NF\Tickets\Job\TicketEmails->run(7.9414)
#7 src\XF\Job\Manager.php(202): XF\Job\Manager->runJobInternal(Array, 7.9414)
#8 src\XF\Job\Manager.php(86): XF\Job\Manager->runJobEntry(Array, 7.9414)
#9 job.php(43): XF\Job\Manager->runQueue(false, 8)
#10 {main}
I'd say fixing this is pretty urgent!