Naz Administrator Staff member Feb 18, 2018 #2 Where are you seeing that option? Doesn't ring a bell off the top of my head.
Freelancer Member Feb 18, 2018 #3 I can see all alerts in the Xen Pushover add-on from Chris D. It is displayed as "alert_user_from_ticket"... ? What does it alert?
I can see all alerts in the Xen Pushover add-on from Chris D. It is displayed as "alert_user_from_ticket"... ? What does it alert?
Naz Administrator Staff member Feb 18, 2018 #4 Freelancer said: I can see all alerts in the Xen Pushover add-on from Chris D. It is displayed as "alert_user_from_ticket"... ? What does it alert? Click to expand... Oh, that makes more sense now. It's the alert that's sent from escalations.
Freelancer said: I can see all alerts in the Xen Pushover add-on from Chris D. It is displayed as "alert_user_from_ticket"... ? What does it alert? Click to expand... Oh, that makes more sense now. It's the alert that's sent from escalations.
Naz Administrator Staff member Feb 18, 2018 #6 Freelancer said: But what exactly is the phrase? Click to expand... It isn't phrased. It's the configurable alert that can be sent from escalations. The "Alert Body" text from an escalation is exactly what's sent out.
Freelancer said: But what exactly is the phrase? Click to expand... It isn't phrased. It's the configurable alert that can be sent from escalations. The "Alert Body" text from an escalation is exactly what's sent out.