Tickets Not a Bug CAPTCHA error?

Affected add-on version
2.5.1
It is possible, that is problem from last update with captcha? Because I know, some unregistered users post ticket before without problems and if someone want to post ticket now, there is message:
Code:
You did not complete the CAPTCHA verification properly. Please try again.
I am using invisible hCaptcha.
 
I can't reproduce this whilst also using invisible hCaptcha. I'd recommend checking if there's any browser extensions that could be causing a conflict.

Also, there haven't been any CAPTCHA related changes in a while.
 
OK, it is probably problem with some other add-on, because this is happened even if I use browser with no extensions or if I change CAPTCHA typ... :-/

Thanks for help.
 
Hi, sorry to bring this up again, but I'm not really sure what to do anymore. I have confirmed from multiple users that this happens always and to everyone if they aren't logged in or are banned, so it's not a browser or other external component issue. So most likely it is a problem with some extension combination, but I don't know here. Can you please help what to look for, what could be the problem?

https://prekladyher.eu/soubory/data/ticket.mov

Thank you for your time.
 
There were some fixes in the latest version and I think a couple more incoming in the next. Have you updated?
 
OK I finally know what is wrong but I don't understand why is this happened...

When is create ticket page open, you must switch to other browser tab or other application and switch back and tadaaaa:


We try this in many browsers and other computers with different operation systems and it is still same behavior...
 
I am sorry for long inactivity. I was trying Captcha, reCAPTCHA and using Cloudflare and the behaviour is same with each one.
 
No problem.

I think there's some CAPTCHA-related fixes in the next version that I need to release. I'll look in to getting that done this week.
 
Back
Top