Please add a 'Assign to me' button. This makes clear to other staff that the ticket is reserved. I know its already possible by clicking 'assign' and filling in your account name. A one click button would make sense.
Please add a 'Assign to me' button. This makes clear to other staff that the ticket is reserved. I know its already possible by clicking 'assign' and filling in your account name. A one click button would make sense.
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