This would be some major upgrade:
Have your own Ticket eMail System where you can assign a specific Email which is not board admin and accept users to reply to Ticket Emails while any Email reply received is then automatically converted into an actual Ticket Post reply.
I have a lot of users that keep answering the Ticket Emails directly instead of going to the forum, logging in and replying in the Ticket. This feature would make it fool proof. And the world is full of them.
Have your own Ticket eMail System where you can assign a specific Email which is not board admin and accept users to reply to Ticket Emails while any Email reply received is then automatically converted into an actual Ticket Post reply.
I have a lot of users that keep answering the Ticket Emails directly instead of going to the forum, logging in and replying in the Ticket. This feature would make it fool proof. And the world is full of them.
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